Monthly Archives: February 2008

At the recent Salesforce.com San Francisco User Group meeting, presenter Tricia Reilly of Bluebird Marketing gave a good Marketing tip to a pervasive “by design, not a bug” type of problem that have plagued folks that have to send mass emails out to Contacts.

“Have you ever had someone respond to an email marketing piece asking you to remove them from your list and complaining that they’d asked to opt-out numerous times, only to look them up in salesforce.com and find out that their opt-out box is ticked?” Tricia writes.