<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Kao Consulting Inc. &#187; Tips</title>
	<atom:link href="http://www.kaoconsulting.com/category/tips/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.kaoconsulting.com</link>
	<description>Salesforce.com and CRM tips for small businesses and non-profits</description>
	<lastBuildDate>Tue, 02 Mar 2010 06:44:51 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Salesforce Service Cloud For Dummies</title>
		<link>http://www.kaoconsulting.com/service-support/salesforce-service-cloud-for-dummies/</link>
		<comments>http://www.kaoconsulting.com/service-support/salesforce-service-cloud-for-dummies/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 06:44:51 +0000</pubDate>
		<dc:creator>lkao</dc:creator>
				<category><![CDATA[Service and Support]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.kaoconsulting.com/?p=141</guid>
		<description><![CDATA[I&#8217;ve co-authored the latest mini-book for Salesforce.com describing their customer service and support features, &#8220;Salesforce.com&#8217;s Service Cloud For Dummies&#8221;. A free download of Service Cloud For Dummies is available if you provide your email to Salesforce.
In this edition, we cover a general overview of the basic Salesforce support offerings, and then all the extras that [...]]]></description>
		<wfw:commentRss>http://www.kaoconsulting.com/service-support/salesforce-service-cloud-for-dummies/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How to Create a Salesforce.com Custom App</title>
		<link>http://www.kaoconsulting.com/appexchange/how-to-create-a-salesforce-com-custom-app/</link>
		<comments>http://www.kaoconsulting.com/appexchange/how-to-create-a-salesforce-com-custom-app/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 15:30:15 +0000</pubDate>
		<dc:creator>lkao</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.kaoconsulting.com/?p=134</guid>
		<description><![CDATA[The ability to create a custom application on top of Salesforce&#8217;s native platform has existed for several years. It&#8217;s been known by several names in the past (AppExchange apps, custom apps) and now, Force.com Apps.
Finally this video provides a nice summation in just a few minutes, to the essential steps in building your first custom [...]]]></description>
		<wfw:commentRss>http://www.kaoconsulting.com/appexchange/how-to-create-a-salesforce-com-custom-app/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Create Your Own Website on Salesforce.com</title>
		<link>http://www.kaoconsulting.com/salesforcecom-general/how-to-create-your-own-website-on-salesforce-com/</link>
		<comments>http://www.kaoconsulting.com/salesforcecom-general/how-to-create-your-own-website-on-salesforce-com/#comments</comments>
		<pubDate>Sun, 18 Oct 2009 20:44:16 +0000</pubDate>
		<dc:creator>lkao</dc:creator>
				<category><![CDATA[Salesforce.com - General]]></category>
		<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.kaoconsulting.com/?p=126</guid>
		<description><![CDATA[Also known as Force.com Sites, Salesforce.com lets you build your website on top of their platform. What&#8217;s that mean?

Your tech folks no longer have to build a database from scratch to capture whatever information your website is trying to get from its visitors.
You no longer have to get your email inbox bogged down with unsortable [...]]]></description>
		<wfw:commentRss>http://www.kaoconsulting.com/salesforcecom-general/how-to-create-your-own-website-on-salesforce-com/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
