AppExchange App Review: Chatter Recall
икони цениWhat: A great free AppExchange app that allows Chatter users to automatically find archived answers whenever they post a question. The Challenges... Read more
Salesforce Service Cloud For Dummies
I’ve co-authored the latest mini-book for Salesforce.com describing their customer service and support features, “Salesforce.com’s Service Cloud For Dummies”. A free download of... Read more
How to Create a Salesforce.com Custom App
The ability to create a custom application on top of Salesforce’s native platform has existed for several years. It’s been known by several names in the past (AppExchange apps, custom apps)... Read more
How to Create Your Own Website on Salesforce.com
Also known as Force.com Sites, Salesforce.com lets you build your website on top of their platform. What’s that mean? Your tech folks no longer have to build a database from scratch to capture whatever... Read more