Sales 2.0 For Dummies: Selling With the Web
We take a brief pause from Salesforce-related tips to inform you of a little book that I recently co-authored, called Sales 2.0 For Dummies. The book is part of the upcoming Sales 2.0 Conference held in... Read more
Diagramming Your Processes
I follow a blog about social design called Bokardo; it discusses many observations about users and software interface. As Salesforce becomes more and more of a consumer-like business application, I find... Read more
Winter 08 Release Notes Now Available
Regardless of what size your organization, if you have the System Administrator role in your Salesforce org, you should always review a copy of the upcoming release notes to understand how your organization... Read more
Salesforce Tip: Using Hovers
Some of you with older orgs may not know about this popular tip. One quick and easy time-saver that you can use in Salesforce is its use of hovers, or “hover-overs.” With this feature turned... Read more